Privacy Policy

1. Items of Personal Information Collected We collect the following personal information during membership registration:

• Email address (required for user identification and service provision)
• Card information during payment (processed through PayPal, required for payment authentication and service provision)

Additionally, we use Google Analytics and Microsoft Clarity to analyze website usage statistics, collecting the following user activity information:

• Access time, device, and browser information
• Page visit history and usage patterns
• Other activities on the website

2. Methods of Personal Information Collection

• Information provided directly by the user during membership registration
• Card information provided by the user during payment (processed through PayPal)
• Automatic collection of website usage statistics via Google Analytics and Microsoft Clarity

3. Purpose of Collecting and Using Personal Information The collected personal information is used for the following purposes:

• Processing membership registration and preventing duplicate accounts
  • Providing convenience in service usage through user identification and authentication
• Providing services and processing payments
  • Utilizing payment information for subscription services
  • Handling customer support and inquiries
• Analyzing website usage and improving services
  • Enhancing user experience and service quality through Google Analytics and Microsoft Clarity

4. Retention and Use Period of Personal Information Personal information is retained and used until the user requests account deletion. If the user requests withdrawal, the personal information will be deleted immediately. However, if retention is required by law, the information will be kept for the prescribed period and then destroyed.

• Records on contracts or withdrawal of subscription pursuant to the Act on Consumer Protection in Electronic Commerce: 5 years
• Records of electronic financial transactions pursuant to the Electronic Financial Transactions Act: 5 years
• Records of website visits pursuant to the Protection of Communications Secrets Act: 3 months

5. Provision of Personal Information to Third Parties As a general rule, we do not provide users’ personal information to external parties. However, exceptions are made in the following cases:

• When the user has given prior consent
• When required by law or requested by investigative agencies in accordance with legal procedures

6. Outsourcing the Processing of Personal Information We do not outsource the processing of personal information. However, we use PayPal for payment processing, and during this process, PayPal handles the payment information. You can find PayPal’s privacy policy on their website.

7. Rights of Data Subjects and Exercise Methods Users may view or modify their personal information at any time and may request the deletion of personal information by withdrawing their membership. Such requests can be made via customer support email (ceo@inkblotinsight.com).

• Request for viewing or modifying personal information: Users can modify their information through the account settings page.
• Request for deletion of personal information: Users can send an email to customer support for account deletion and personal information removal.

8. Procedure and Method of Personal Information Destruction We destroy personal information without delay when it becomes unnecessary due to the expiration of the retention period or fulfillment of processing purposes.

• Information in electronic form: Permanently deleted using a method that prevents recovery or reproduction
• Information printed on paper: Destroyed by shredding or incineration

9. Measures to Ensure the Security of Personal Information We take the following measures to ensure the security of personal information:

• Administrative measures: Establishment and implementation of internal management plans, regular staff training
• Technical measures: Management of access rights to personal information, installation of access control systems, encryption of unique identification information
• Physical measures: Access control to computer rooms and data storage rooms

10. Personal Information Protection Officer Personal Information Protection Officer: Hye-Yeon Park (CEO)

• Email: ceo@inkblotinsight.com

Users may contact the Personal Information Protection Officer for any inquiries, complaints, or requests for relief regarding personal information protection while using our services. We will respond and handle such inquiries without delay.